Return Policy
We want you to be completely satisfied with every item that you purchase online. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping fees. Some products also incur a restocking fee. Please contact us for details on specific product restocking fees.
Any unused, re-sellable merchandise in original condition and in their original boxes or packages may be returned for exchange or refund within 30 days of the order date. The returned item must be in the original box with all paperwork. The item must be unused and unopened. We will refund the product price minus restocking fees. Inbound and outbound shipping costs will not be refunded once the merchandise has shipped. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost. In some cases, depending on the manufacturer, we do incur a restocking fee, which is passed on to you. Please contact us for details on specific product restocking fees. Order cancellations must be initiated within 24 hours after ordering or before item is shipped, whichever is first, to qualify for a full refund. After 24 hours or item has shipped all fees will apply to cancel. Our goal is to ship quickly and we advise to please make sure you do not want to cancel prior to ordering.
If the item(s) have been used or tested in any way, it cannot be returned unless it is in a re-sellable condition and within 30 days from the date of purchase. It must be in its original box and all manuals, warranties, accessories and packing materials must be included. All returns will incur a restocking charge of 25% of the item(s) price. This fee is 35% for Handy Home Products. If items have been assembled, damaged or used this charge will increase or the return may be denied. The customer will also incur the expense of all shipping charges, even if the order was sent with free or discounted shipping. Inbound and outbound shipping costs will not be refunded once merchandise has shipped. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost. Delivery refusal will result in a refund minus restocking fees as well as inbound and outbound freight fees. Do not refuse your delivery for any reason other than damage. Redelivery fees will apply. Once an order has left the warehouse for shipment all costs incurred by SHEDSJS.com to facilitate the order including inbound and outbound shipping costs as well as a restocking fee due to the warehouse will be deducted from the customer refund for all cancellations. Hiring any 3rd party builder or shipper outside of our terms will be the sole responsibility of the customer and we will not compensate for their fees, lost parts, claims or damages caused therein for any reason. Note: there are no returns accepted on any Little Cottage Company or Leisure Season brand products due to shipping costs. EZ-Fit brand products are custom built to order and will incur a 20% restocking / cancellation fee if cancellation request is received after 24 hours of ordering.